Privacy Policy

Last Updated: Jan 19, 2025

1. Introduction

Welcome to The WOMB Milton. We are committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

2. Information We Collect

• Personal Information: When you book appointments or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, physical address, and payment information.

• Non-Personal Information: Our website automatically gathers certain non-identifiable information during your visit, including your IP address, browser type, referring website, pages viewed, and the date and time of your visit. This data helps us understand user behavior and improve our website's performance.

3. Use of Collected Information

We utilize the collected information to:

• Facilitate appointment scheduling and manage client relationships.

• Send newsletters and promotional materials, provided you have opted in.

• Enhance user experience and optimize website functionality.

• Process payments securely.

4. Cookies and Tracking Technologies

Our website employs cookies and similar tracking technologies to:

• Personalize your browsing experience.

• Analyze website traffic and usage patterns.

• Manage advertising campaigns.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, disabling cookies may affect the functionality of certain website features.

5. Third-Party Services

We collaborate with reputable third-party service providers to support our operations, including:

• Marketing and Analytics: META, Google Ads, Google Analytics, Squarespace Analytics.

• Email Platforms: Mailchimp.

• CRM and Scheduling Tools: Jane App, Acuity.

These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

6. Data Security

We prioritize the security of your personal information. While we rely on third-party platforms like Mailchimp, Jane App, and Google Analytics, we implement reasonable measures to protect your data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. You may request the deletion of your data by contacting us at admin@thewomb.ca.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete data.

• Withdraw consent for data processing where consent is the lawful basis.

• Opt out of marketing communications at any time.

To exercise these rights, please contact us at admin@thewomb.ca.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The revised policy will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: 905-842-2434

• Email: admin@thewomb.ca

• Address: 388 Main St E, Milton, ON L9T 1P8

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.